Every customer DM
needs a jawab, instantly.
Jawab is an AI agent for MENA e-commerce brands. It handles Instagram DMs and Facebook Messenger — 24/7, in Arabic and English — so your team doesn't have to.
jawabأهلاً، أريد إلغاء طلبي رقم #2847. هل ممكن؟
شكراً على تواصلك يا عمر! 🙏 طلب الإلغاء يحتاج أحد أعضاء فريقنا.
Thanks for reaching out! Cancellations need a human touch — I've flagged your request to the team with the full conversation, so you won't have to repeat yourself.
Works where your customers already are
Built for serious MENA brands
Not a generic chatbot. An AI that understands your products, your customers, and the way they communicate.
Truly bilingual AI
Responds fluently in Arabic and English — including Gulf, Levantine, and Egyptian dialects. No awkward translations.
Confidence-scored replies
Every single reply carries a confidence score. Anything below the bar never gets sent — it's routed to your team with full context.
Your knowledge base
Upload your FAQs, product catalogue, return policies — Jawab learns your business and answers with accuracy.
Live Shopify sync
Your catalog syncs automatically — real prices, real stock counts. Jawab never quotes an old price or sells what's sold out.
Live analytics
See what questions customers ask most, where conversations drop off, and how your AI is performing — in real time.
AI personality control
Set your brand's tone — formal, friendly, casual Gulf Arabic. The AI sounds like your brand, not a robot.
Live in under 15 minutes
Connect your channels
One-click OAuth with Instagram and Facebook. No API keys, no developers, no forms to fill.
Train your AI
Upload FAQs, PDFs, and policies. Pick your tone and dialect. Sync your Shopify catalog. That's it.
Go live
Try it in the built-in test console first, then flip the switch. Watch every reply live — and take over anytime.
The DMs your team answers 40 times a day
Jawab is trained on the handful of questions that make up most of your inbox — so your team only sees what's actually new.
Prices, answered live
Quotes the exact price and stock straight from your synced Shopify catalog — never a guess, never outdated.
Size & stock checks
Checks your live catalogue before answering, so it never promises stock that isn't there.
Tricky asks, escalated safely
Cancellations and complaints skip the AI entirely. The customer gets a polite holding reply while your team is pinged with full context.
Shipping & delivery zones
Answers straight from the shipping policy you upload — zones, fees, and delivery windows, in your own words.
Product recommendations
Suggests real alternatives from your live catalog — and never, ever recommends an item that's out of stock.
Policies & FAQs
Returns, exchanges, payment methods, warranty — answered straight from your uploaded policy docs.
One inbox for every channel
Instagram DM and Messenger conversations land in one dashboard, tagged by channel — no app-switching to keep up.
Stop app-switching to keep up with customers
Every Instagram DM and Messenger conversation shows up in the same place, tagged by channel, so nothing slips through because it came in on the "wrong" app.
The same question, the way your customers actually ask it
Jawab doesn't just translate — it recognizes Modern Standard Arabic and regional dialects, and replies in kind.
Teach Jawab your business, not the other way around
Upload what you already have. Jawab answers only from your content — and if it doesn't know, it says so and hands off to a human.
Edit any source and Jawab re-learns it instantly — no retraining cycles, no waiting, no developers.
No developers, no retraining cycles
Drop in PDFs, add Q&A pairs, or paste plain text. Jawab answers only from what you give it — it will never invent a price, a policy, or a promise it can't keep.
What actually changes in your inbox
Same DMs, same customers. One version keeps your team stuck on repeat; the other frees them up for what needs a human.
Without Jawab
With Jawab
Every conversation feeds back into the business
Jawab doesn't just reply — it reads patterns across all your DMs and surfaces what's worth acting on, without anyone digging through chat logs.
Top customer questions this week
4,812 conversationsSimple, honest pricing
No seat fees. No setup fees. Priced in Egyptian pounds.
Stop missing sales
in your DMs.
Start free. Be live in 15 minutes. Cancel anytime.